Welcome to City of Scranton City of Scranton… A Great Place to Live!
In the City of Scranton, we are defined less by boundaries on a map than by the sense of shared values our residents hold dear. Small town values, guided growth, preservation of historical, cultural, and natural heritage are just a few of the core principles that makes City of Scranton a wonderful place to call home.
Our Online Bill Pay is up and running!
Our online bill-pay is now up and running. Click here to access your NexBill Pay log-in. This customer portal allows customers to easily monitor their utility accounts, monitor usage, view bills and enroll in AutoPay or Text to Pay. Please note that the previous features will not be transferred to the new online portal. You will need to re-enroll with your payment information once your new account has been registered.
Featured News
December 2024 Lobby Hours
12/6/2024
Beginning December 5, 2024, the City Hall lobby hours will be from 8:00 AM - 12:00 PM Monday - Friday. These new hours are only for December so city employees can perform year-end activities. Please drop off your utility payments in the locked drop box in front of the City Hall and your payments...
Utility Bills
11/6/2024
Due to a glitch in the computer system, the utility bills, mailed out on October 29, 2024, may be missing usage information, and the total amount due is incorrect. Not all of the bills have been affected by this glitch and we are trying to figure out which ones have been affected. We are working...
Our Online Bill Payment Portal is Now Available
5/10/2024
You have the option to pay your bill online by clicking here.
You have the option to pay your bill by phone by calling 888-613-4410.
Subscribe Today! City of Scranton Website!
5/2/2024
We are excited to announce that our new website has launched and includes all the information our community needs. Check back often, as we will be adding information every day. Subscribe and receive news and alerts via email and text. Let us know what you think!